Privacy Policy for SkillFlow

Last Updated: 2025-08-26

Introduction

Welcome to SkillFlow by mixed.world GmbH. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we, mixed.world GmbH ("we," "our," or "us"), collect, use, and safeguard your data when using our app and associated services on platforms including, but not to, AndroidXR, Meta Quest, and Pico. In this Privacy Policy, "you" or "user" refers to any individual using the SkillFlow app or associated services.

Information Collection and Use

  • Automated Data Collection

    We may collect anonymized data to enhance your experience and improve the app's functionality. This data, such as crash reports and performance analytics, does not personally identify you.
  • User Data

    Certain app features, such as online leaderboards or user profiles, may reference user data (e.g., username or platform ID). This data is used only within the app's ecosystem and is not transmitted to our servers unless explicitly required for a feature you use.
  • User-Generated Content

    If you choose to create or share content using our app, you consent to the following:
    • Your data may be transmitted and temporarily stored on our servers to facilitate the functionality.
    • Publicly shared content may be made accessible to other users. This includes displaying your shared content within the app or on associated platforms.
    • To ensure technical and legal compliance, we may collect additional data associated with your shared content, such as your user ID, timestamp, and IP address.

    You are fully responsible for the content you create and share. We reserve the right to moderate or remove content that violates our terms of service or applicable laws.

  • Customer Service Interaction

    When contacting our support team, we may collect your email address and any information you provide to address your inquiry. This information will only be used for support purposes and can be deleted upon request.

Data Rights and Retention

You have the right to request access to, rectification of, or deletion of your personal data. Requests can be sent to privacy.skillflow@mixed.world. Shared content can also be deleted upon request or by using in-app options where available.

Data will be retained only as long as necessary for the purposes outlined in this policy or as required by applicable laws. Upon withdrawal of consent or deletion requests, data will be promptly removed unless its retention is legally required.

Internal Use of Public Data

Publicly shared content and associated data may be processed internally by mixed.world GmbH to enhance app functionality, analyze user behavior, and support the development of new features. This data will not be used for external marketing without your explicit consent.

The legal basis for processing your data is your consent (e.g., Art. 6(1)(a) GDPR) or our legitimate interest in improving our services (e.g., Art. 6(1)(f) GDPR).

You have the right to object to the processing of your data for internal purposes at any time. Please contact us at privacy.skillflow@mixed.world.

Security

We prioritize protecting your data with commercially viable security measures, including encryption, to prevent unauthorized access, disclosure, or misuse. However, please be aware that no method of electronic storage or internet transmission is 100% secure.

Children's Privacy

Our services are not intended for individuals under the age of 13 (or the equivalent minimum age in the relevant jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us for its immediate deletion.

Third-Party Service Providers

We may employ third-party companies to facilitate our services or perform related tasks (e.g., analytics, hosting, or platform services). These parties are contractually obligated to maintain the confidentiality of your data and use it solely for the intended purposes.

Our app is built on development platforms and distributed through storefronts that have their own privacy policies. These may include:

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically for any changes. Your continued use of the app after any modifications constitutes your acceptance of the new policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at privacy.skillflow@mixed.world.